Club 99's Privacy Policy

🔒1. Introduction

Club 99 (club99-baji.com) holds your privacy in the highest regard. This Privacy Policy explains what personal information we collect, how we use it, and the measures we take to keep it safe.

By using our platform, you agree to this Privacy Policy. Please read it carefully before creating an account.

This Privacy Policy applies to all club 99 services — including the website, mobile application, and any other digital channels. We follow international data protection standards and are committed to safeguarding our users' privacy.

📥2. What information we collect

Club 99 collects data in two main ways — directly from you and automatically while you use the platform.

Information you provide directly

• Identity information: Full name, date of birth, and national ID number.
• Contact Information: Email address, mobile number, and current address.
• Financial information: bKash/Nagad/Rocket number and transaction history.
• KYC documents: A copy of your passport, national ID, or driving license.
• Support Contact: Messages sent via live chat or email.

Automatically Collected Information

⚙️3. Use of Information

Club 99 uses collected data only for specific, legitimate purposes. No information is used beyond what is necessary.

• Account Management: To facilitate registration, login, KYC verification, and account security.
• Transaction Processing: To process deposits, send withdrawals, and maintain transaction records.
• Service improvement: To analyze your usage patterns and make the platform more intuitive and effective.
• Customer Support: For quick resolution of complaints, questions, or issues.
• Promotional communications: To keep you informed about new offers, bonuses, and promotions (you can opt out at any time).
• Fraud prevention: To detect suspicious activity and maintain platform security.
• Legal Compliance: To meet regulatory requirements and comply with legal obligations.

🤝4. Data sharing policy

Club 99 never sells your personal data to third parties or uses it for advertising purposes. However, data may be shared in the following limited circumstances:

Service partners

Only necessary data is shared with payment gateways, KYC verification providers, and technology partners. These partners are contractually required to comply with club 99's privacy standards.

Legal obligations

Information may be disclosed in response to court orders, regulatory directives, or law enforcement requests. In such cases, we provide only the minimum necessary data.

Business transfer

In the event of a merger or acquisition, Club 99 may transfer user data to the new owner. Even so, the terms of this Privacy Policy will continue to apply.

🍪5. Cookie Policy

The club 99 website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use

• Essential Cookies: To maintain login sessions and store security tokens. These cannot be disabled as they are essential for the platform to function.
• Functional Cookies: To remember your language preference, theme settings, and other personalised configurations.
• Analytics cookies: To understand which pages are visited most and where users run into issues. No personally identifiable information is involved.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

🛡️6. Data Security Measures

Club 99 employs industry-standard technical and organisational measures to protect your information.

• 256-bit SSL encryption: All data transmissions are carried out over encrypted channels.
• AES-256 Data Encryption: Sensitive data stored on our systems is kept encrypted at all times.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Regular security audits: Third-party security experts conduct regular audits of our systems.
• Firewall & intrusion detection: Round-the-clock monitoring to prevent unauthorized access.
• Restricted Access Policy: Only authorized personnel can access specific data.

⚖️7. Your Data Rights

Club 99 believes every user should have full control over their own data. Your rights are outlined below:

To exercise any of these rights, email us at support@club99-baji.com. We aim to respond within 30 business days.

🗄️8. Data retention

Club 99 does not retain data beyond what is necessary. Retention periods for different types of information are outlined below:

Certain data may need to be retained beyond the above periods due to legal obligations.

👶9. Protection of Minors

Club 99 strictly refrains from providing services to anyone under 18. We never knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Age is verified during the KYC process.
• If a minor's information is identified, the account will be immediately closed and the data deleted.

📝10. Policy updates

Club 99 may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via email or a platform notification.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

📬11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@club99-baji.com
• Live Chat: Contact us directly from any page on the platform.
• Response Time: Typically within 24–48 hours

For answers to more common questions, visit our FAQ page See our Terms & Conditions for full details. Terms & Conditions Visit the page.